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Questions & answers

Backflow testing questions, answered

Everything Berkeley County homeowners and businesses ask us most — what backflow testing is, how often you need it, what it costs, and how we keep you compliant. Still stuck? Get in touch and we'll help.

Backflow basics

What is backflow, and why does it need testing?
Backflow happens when water flows backward into the public water supply — potentially pulling contaminants from irrigation systems, private wells, or other sources into your drinking water. A backflow prevention assembly stops that from happening, and annual testing confirms it's still working correctly. South Carolina law requires it.
How often do I need to be tested?
It depends on your system and your water purveyor. South Carolina sets a minimum of every two years (biennial) for low-hazard residential systems like lawn irrigation — but your local water purveyor can require testing more often, and many require it annually. We'll tell you exactly what yours expects.
Am I required to have this done?
If you have a backflow prevention assembly — common with irrigation systems, private wells, and most commercial properties — then yes. Your water purveyor and SC DHEC require regular testing to keep your water service compliant.

Scheduling & the test

How do I get scheduled?
Sign up online or give us a call. We'll confirm your device details and set a time that works for you, and you'll get a reminder the day before so you know exactly when to expect us.
How long does a test take?
Most tests take about 30 minutes, during which your water supply is shut off. Your certified tester shares the results with you on the spot.
Do you file the results with my water purveyor?
Yes. We file your compliance report with your water purveyor — typically within 24 hours of the test — and a copy lands in your free online dashboard.
What happens if my assembly fails the test?
A failed test means your assembly needs a repair or replacement. We'll quote the work, fix it, and re-test to confirm you're back in compliance.

Pricing & payment

How much does a test cost?
A one-time residential test is $49.99 in Berkeley County and $69.99 outside it. Commercial testing is custom-quoted based on your system's size, type, and hazard level.
What payment methods do you accept?
You can pay online via Stripe, by phone, or in cash. The only added fee is a 3% credit-card processing charge on card payments.
How fast can I get a commercial quote?
Usually within 48 hours of your consultation — and often the same day.

FlowCert & your records

What is FlowCert?
FlowCert is our optional annual subscription. We automatically schedule, test, and file your compliance report every year at the same price — so you never have to track the deadline. It renews yearly until you cancel, and it doesn't cover separate maintenance or repairs.
Can I see my test history?
Yes — every customer gets a free online dashboard showing their devices, full test history, filed reports, and next due date, anytime.
What areas do you serve?
We're based in Summerville and focus on Berkeley County — including Carnes Crossroads, Goose Creek, and Summerville. We also serve nearby areas just outside Berkeley County at the $69.99 residential rate.

Still have a question?

Call or send us a message — we're a local, DHEC-certified tester and we're happy to help.